Privacy and Policy

This notice explains how your medical information can be used and shared, as well as how you can get access to it. Please carefully examine it.

Our Commitment to Protecting Medical Data

We are committed to safeguarding your medical information. The privacy practices of all of our employees and staff are outlined in this notice. The ways in which we may use and disclose your medical information are outlined in this Notice. In addition, it explains our responsibilities and your rights regarding the use and disclosure of medical information. The law requires us to:

• Give you this notice of our privacy and legal obligations regarding your medical information;

• Make sure that your personally identifiable medical information is kept private;

• Abide by the terms of the notice that is in effect right now;

•If we learn of a breach of your unsecured medical information held by Chandra Medicare, we will notify you in writing at the address listed in your medical record.

How we may utilize and disclose your medical information

The various ways in which we use and disclose medical information are categorised below. We will attempt to provide some examples and explain what we mean for each category. In each category, not every disclosure or use will be listed. However, one of the categories will apply to all of the ways in which we are permitted to use and disclose information.

Treatment.

In order to provide you with medical services or treatment, we may use and disclose your medical information. For instance, a specialist to whom we may refer may require information regarding a treatment you received at our office in order to coordinate your other treatments. We will contact you about testing results or any other treatment follow-up using the phone number you provide.

Payment.

In order to bill you for the treatment and services you receive at our office and collect payment from you, an insurance company, or a third party, we may use and disclose your medical information. For instance, in order for your health plan to pay us or reimburse you for the services you received at our office, we may be required to disclose information about those services. For billing purposes, we may get in touch with the guarantor that you list.

Health Care Operations.

We may use and disclose your medical information for office operations, including informing you of a security breach. We might, for instance, review our treatments and services with medical data in order to evaluate how well our staff takes care of you.

Appointment Reminders.

We may use and disclose your medical information to let you know when you have an appointment at our office for treatment or medical care.

Treatment Alternatives.

We might make use of and share medical information with you in order to tell you about or suggest other treatment options or options that might be of interest to you.

Your Rights with Regard to Health Information

When it comes to your medical information, you have a lot of rights. Unless otherwise specified, you must submit a written request to exercise any of these rights.

• Your Right to Copy and Inspect

You are entitled to inspect and copy medical records that could be used to make treatment decisions. For the costs of copying, mailing, or other supplies related to your request, we may charge a fair price.

• Your Right to Amend.

You can request that the medical information we hold about you be updated if you believe it to be incorrect or incomplete. You are free to include a statement. You are required to justify your request for an amendment.

• Your Right to a Disclosure Accounting

You can ask for an “accounting of disclosures,” which is your right.

• Your Right to Request Restrictions.

You have the right to request that we restrict or limit the use or disclosure of your medical information. We will honour your request to have your health plan withhold information about any services you paid for out-of-pocket, provided that the release is not necessary for your treatment. We are not legally required to grant your request in any other case. We will comply with your request if we agree, unless the information is necessary for emergency treatment.

• Your Right to Request Confidential Communications.

You are entitled to make a request for us to communicate with you regarding medical matters in a particular manner or at a particular location. You can, for instance, request that we only contact you via mail or at work. If we store medical information about you in an electronic format, you have the right to request a copy and to direct us to send it to a specific person or entity that you have clearly, conspicuously, and specifically designated. We won’t inquire about your request’s justification. This request can be made in writing or orally.

• Right to File a Complaint.

If you believe your privacy rights have been violated, you may file a complaint with us. You may also file a complaint directly with the Secretary of the Department of Health and Human Services. You will not be penalized in any way for filing a complaint.